FAQ

  • How quickly can you respond to lockouts?

    We typically respond within 30 minutes for emergency lockouts throughout Albuquerque and Central New Mexico, with 24/7 mobile service availability.
  • What's included in transponder key programming?

    Our transponder service includes key cutting, chip programming, and testing with your vehicle's ignition system to ensure proper communication and security.
  • Can you open safes without damaging contents?

    Yes, we use non-destructive techniques to safely open locked safes, protecting your valuables while restoring access to your safe.
  • Do electric locks work during power outages?

    Most electric locks have battery backup systems that maintain functionality during power outages, though access methods may vary by system type.
  • What makes master key systems secure?

    Master key systems use precise pin configurations that allow different access levels while maintaining security through controlled key distribution and professional installation.
  • How do keyless entry systems enhance security?

    Keyless systems eliminate lost key risks, provide access tracking, allow remote control, and use encrypted technology for superior security over traditional locks.
  • Can you rekey locks to match existing keys?

    Yes, we can rekey multiple locks to work with one key, providing convenience while maintaining security through professional pin reconfiguration.
  • What should I do if my car key breaks?

    Contact us immediately for key extraction and replacement. We can remove broken key pieces and create new keys on-site for most vehicle makes.
  • How long do safe combination changes take?

    Combination changes typically take 15-30 minutes depending on safe type, and we can provide you with a new combination immediately upon completion.
  • Are high-security locks worth the investment?

    High-security locks provide pick resistance, key control, and longer lifespans, making them valuable for protecting commercial properties and high-risk residential areas.